Shipping policy
Shipping Policy
Thank you for shopping with us.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times
Estimated delivery times may vary depending on your location and shipping provider.
- Domestic shipping: 3–7 business days
- International shipping: 7–21 business days
Please note that delays may occasionally occur due to customs, holidays, or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information if available.
Lost or Delayed Packages
We are not responsible for delays, lost packages, or damages caused by shipping carriers. If you experience an issue with your delivery, please contact the shipping provider directly.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions regarding shipping, please contact us at:
online.store.karol.brand@gmail.com